Terms and Conditions

error
error
Phone:

Payment

error accepts online payments with the following credit cards: Visa/Dankort. Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated on your order.

All prices on the website include VAT.

error uses a secure payment server that encrypts all information with SSL protocol, ensuring your data is secure and cannot be read by other third parties. Our website also utilizes SSL encryption.

Delivery and Shipment

The delivery time for your order depends on the shipping method available in your area.

Right of Withdrawal

error offers a 14-day full refund on goods purchased on the website unless otherwise agreed or stated in your order.

• The 14-day period starts on the day the order is delivered.
• Any return costs are incurred by the customer.
• The request for cancellation must be notified to us no later than 14 days after delivery and must reach us no later than 14 days after we are informed of your use of the right of cancellation/withdrawal.

To exercise your right to withdraw from the purchase, please send us an email at error. Clearly indicate in your message that you wish to use your right of withdrawal.

Condition of Returned Items

You are responsible for the condition of the product and for any decrease in the value of the goods caused by handling them in a manner other than what is necessary to determine their nature, characteristics, and function. This means you should try the item in the same way as if you were shopping in a physical store.

If the item is tested or used beyond what is described above, it will be considered used and may be of decreased value. Consequently, when the purchase is canceled, you may receive a reduced refund. It is up to error to evaluate the item’s condition.

Warranty

There is a 2-year warranty on products according to Danish Sales Law. The warranty applies to all errors in software, material, and fabrication.

Complaints regarding errors and defects must be reported to error within a reasonable time after the goods have been received. A maximum of two months is considered a reasonable time unless otherwise agreed. We will refund reasonable shipping costs.

The warranty is void if the items are handled improperly or unusually. error covers return costs to a reasonable extent.

For warranty claims, please contact us at:
Phone:

Warranty complaints will not be accepted if sent via cash-on-delivery.

Customer & Privacy Policy

We do not resell personal information or pass it on to others. Your information is only registered in our customer directory, and you can delete it at any time.

To enter into an agreement with error, we require the following information:

• Name
• Address
• Phone number
• Email address

Your personal information is registered with error and stored for up to five years, after which it is deleted.

When collecting personal information via our website, we ensure that it occurs with your explicit consent, so you are informed about what information is being collected and why.

The director and employees of error have access to the information recorded about you. The data manager at error is error.

We do not store or transmit customer information without encryption.

As a registered user, you always have the right to object to the registration and to know what information is stored about you. You have these rights under the Personal Data Act. For inquiries, please contact error.

Cookies

Cookies are used on trendsetterdudes.shop to optimize the website and its functionality, making your visit as easy as possible. You can delete cookies from your computer at any time. See the instructions on our Cookies and Privacy Policy page.

Log Statistics

We use log statistics at trendsetterdudes.shop, which means we have a statistics system that gathers information, providing us with statistical insights about the number of visitors, their origin, and landing pages, among other data. The log statistics are only used to improve error‘s website.

Consumer Protection

Learn more about your consumer protection when paying online with [payment provider]‘s payment service solution: [link to consumer protection].

Complaints

Complaints about products can be sent to:

Konkurrence- og Forbrugerstyrelsens
error

For citizens of Europe residing outside Europe, complaints must be submitted through the EU Commission’s Online Complaints Platform at [link].

When complaining, please include our email address: error and the site where you made your purchase.